Note--1)Crack-like lines, fissures, uneven texture or beads and crystals are natural.
2)If a crystal breaks or snaps in half or in pieces, or sometimes could break while in transport … it does not affect the quality of the crystal. Crystals are naturally brittle and a broken crystal just means now you have more than one piece. Any crystal piece you have is any way broken from a larger chunk.
3)In case your bracelet, pendant, or ring feels like it’s not your size, feel free to transfer them in a new string or to get them re-made with a jeweler. If a bracelet string breaks at some point, just put the beads in a new string.